Avaplicity Privacy Policy

Scope

This Policy applies to information collected online through the Services and through email, text, and other electronic communications with you. It does not apply to our offline activities or to third-party websites, apps, or services that do not link to this Policy.

U.S. only: The Services are intended for use in the United States. If you access them from outside the U.S., you understand your information will be processed in the United States.

At a Glance

• •We collect: (i) information you provide (e.g., account, voice/text conversations, preferences), (ii) device/usage information (e.g., cookies, diagnostics, push token), and (iii) information from service providers you authorize or we use to operate the Services.
• •We use data to operate a voice-first assistant, personalize your experience, send reminders/notifications, improve reliability and safety, and communicate with you.
• •We share information with service providers that help us run the Services. No sale or sharing: we do not sell or share your personal information as those terms are defined by U.S. state privacy laws.
• •We use cookies for essential site functionality and analytics; we do not use interest-based advertising cookies on the Website at this time.
• •You control cookies, marketing emails, and in-app permissions; you may have rights to access, delete, or correct your data depending on where you live.

Information We Collect

1) Information You Provide

• •Account & Contact. Name, email, authentication identifiers (including Sign in with Apple/Google), and communication preferences.
• •Conversations & Content. Voice/audio you record in the App (and the transcripts we create), text messages, daily standups, goals/to-dos, feedback, and other content you submit.
• •Integrations (optional). If you connect Apple Calendar or Reminders, we may access event titles, times, reminders, lists, and related metadata to power features you request.
• •Support & Surveys. Messages you send us, bug reports, or survey responses.
• •Payments. Purchases occur via Apple In-App Purchase; we receive purchase tokens/receipts but not your full payment card details.

2) Information Collected Automatically

• •Device/Usage. IP address, device and OS, app version, browser type, pages/screens viewed, referring pages, timestamps, and similar usage data.
• •Cookies & Similar Tech (Website). Cookies, local storage, pixels, and web beacons for core functionality and analytics. See Cookies & Analytics.
• •Push Token (App). A device push token to deliver notifications you request (e.g., daily standup reminders).
• •Approximate Location. If enabled by your device or inferred from IP, to localize features and diagnostics.

3) Information from Service Providers & Partners

We may receive limited data from analytics, diagnostics, customer support, authentication, and AI providers (e.g., service metrics, log events) to operate and secure the Services.

How We Use Information

• •Provide and improve the Services. Operate a voice-first assistant, transcribe/process audio, personalize prompts, maintain context across sessions, send reminders, and support new features.
• •Communicate with you. Service messages, account notices, onboarding and support, and (if you opt in) marketing communications.
• •Analytics & Performance. Measure usage, troubleshoot, monitor availability and security, and develop new capabilities.
• •Compliance & Protection. Detect and prevent fraud/abuse, enforce terms, and comply with law.

AI-Specific Disclosures

• •Processing. We use third-party AI model providers and speech technologies to transcribe audio and generate responses. We instruct providers to process your content only to deliver the Services and, where available, to disable use of your content for provider training or profiling. Some providers may retain limited logs for security/abuse prevention.
• •Audio vs. Transcripts. Audio is typically processed to create a transcript. We generally retain transcripts (so your assistant "remembers"), while raw audio may be retained for a shorter period necessary to process and improve reliability.
• •No medical or legal advice. Avaplicity is not a healthcare or law firm service and is not a HIPAA-covered entity. Do not submit protected health information (PHI).

How We Share Information

• •Service Providers (Processors). Hosting/infrastructure, analytics and observability, customer support, messaging and notifications, authentication, and AI inference providers. They may access personal information only to perform services for us and are bound by confidentiality obligations.
• •Enterprise/Partner Programs (if applicable). If you access the Services through an enterprise, beta, or partner program, we may provide limited usage or onboarding information to that organization as described at enrollment.
• •Legal, Safety, and Rights. To comply with law or protect rights, safety, and security.
• •Business Transfers. In connection with a merger, financing, acquisition, reorganization, or sale of assets.
• •Aggregated/De-identified Data. We may share aggregated or de-identified information that does not identify you.

No sale or sharing. We do not sell or share your personal information as those terms are defined under U.S. state privacy laws.

We maintain a current list of key service providers ("subprocessors") and their purposes here: /legal/subprocessors.

Cookies & Analytics (Website)

We use cookies and similar technologies to operate the Website and understand usage. We do not use interest-based advertising cookies on the Website at this time. You can control cookies via your browser settings. Disabling certain cookies may impact site functionality.

• •Analytics. We use analytics tools to understand how the Website and App are used and to improve performance.

Your Choices

• •In-App Permissions. Control microphone, notifications, calendar, and reminders access via your device settings.
• •Marketing Emails. Click "unsubscribe" in our emails or contact us as described below.
• •Cookies. Use your browser controls to block or delete cookies.
• •Push Notifications. You can disable notifications in your device or App settings; disabling may affect reminders and daily standups.

Your U.S. State Privacy Rights

Depending on your state (e.g., CA, CO, CT, UT, VA), you may have rights to: (i) access/know, (ii) correct, (iii) delete, (iv) receive a portable copy, and (v) opt out of certain processing. We do not sell or share personal information, and we do not engage in automated decision-making that produces legal or similarly significant effects.

Submitting requests & verification

To exercise your rights, email privacy@avaplicity.com from the address associated with your account and describe your request. We will take reasonable steps to verify your identity (e.g., verifying control of your email or account). If we need more information, we will contact you.

Appeals

If we deny your privacy request, you may appeal by emailing privacy@avaplicity.com with the subject line "Appeal: Privacy Request" and explaining the basis for your appeal. We will review and respond within the time required by applicable law.

Security

We employ administrative, technical, and physical safeguards designed to protect personal information appropriate to its nature and the risks of processing. No security practice is perfect, and we cannot guarantee absolute security.

Data Retention

• •Conversation transcripts: retained to support ongoing assistant features; deleted when you delete items or your account.
• •Raw audio: retained only for processing and reliability, then deleted within a short operational window.
• •Diagnostics/analytics logs: retained for shorter operational periods to ensure performance and security.
• •Push tokens: retained while you have notifications enabled or until replaced or reset.

Children

The Services are not intended for or directed to individuals under 18. We do not knowingly collect personal information from anyone under 18. If we learn we have collected such information, we will delete it.

Do Not Track

Some browsers include a "Do Not Track" (DNT) signal. Because there is no industry standard for DNT, we do not respond to DNT. We may honor Global Privacy Control (GPC) signals on the Website where required by law.

Storage in the United States

All information you provide to us will be stored and processed in the United States. If you access the Services from outside the United States, you understand your information may be transferred to, stored in, and processed in the United States.

Changes to This Policy

We may update this Policy from time to time. We will post the updated date at the top, and if changes are material, we will provide additional notice (e.g., in-App or by email).

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